Upon meeting the design and planning team at GJ we were more than impressed with the way our enquiries were handled with utmost professionalism. The plans were drawn up with constant consultation, all staff were very helpful, and we were always listened to and assisted with ideas. We were even given a 3D walk-through, which greatly helped us get a feel of what our house would look like inside and out. We underestimated how smooth this design and planning stage would be.
The professionalism didn’t end there.
The building phase started and friendly, helpful and extremely knowledgeable staff continued to work with us. The communication that was shared between the site manager, all workers and ourselves was impressive. They were always willing to meet with us and listen to our questions. They were approachable, helpful, nothing was too hard, and we would always talk things through and together come up with a solution. In one case we wanted something changed 3 times, feeling very guilty for asking, we were told in such a calm and laid back manner: “It’s all good, you are the customer and you are going to have to live here, so we are happy to do it exactly as you wish”.
The products and materials recommended, and therefore used on our home, were of a very high standard and the finishes in the end were beyond our expectation.
To our absolute surprise and amazement, due to our house being on the larger scale, the fact that the build was finished a week before deadline is a credit to the team.
Our budget was respected and any additions were upon our request and consultation, and quotes were always given with plenty of time.
We must say again that this experience was an extremely enjoyable one for us and we would highly recommend the team at GJ Gardner Riverland. If the need ever arose we would definitely build with them again.
We feel like we are on holidays all the time in our new dream home!!!!!
Tricia and Jade Wright
Jade & Tricia Wright