Dear Sam and Mel,
We would like to thank you and the entire team at G.J. Gardner Homes Riverland for building our wonderful new home.
When we first dropped into the office of G.J. Gardner, we were somewhat hesitant about working with a local Riverland builder that we knew very little about. We are delighted to say that we had absolutely nothing to worry about.
This is the second house that we have built. Although our first building experience with another builder was not a bad one, this experience with G.J.Gardner was far better. We felt like a valued customer throughout the entire building process. The whole team was so friendly, and always went out of their way to ensure that we were completely satisfied with every aspect of our new home. At the same time, your professionalism was remarkable. All team members were easily accessible, and all of our queries were answered in a timely and professional manner. We felt very comfortable working with you, knowing that we were well informed and consulted at every stage of the process. Importantly, we never felt pressured in any way, even before we signed on the dotted line.
We may not have been the easiest customers – after all we did have many requests, including some rather late inclusions. Nothing was ever too much trouble, and this is a credit to you.
We are thrilled with our new home. It was delivered ahead of schedule (despite the late inclusions), and the quality of workmanship is exceptional. It is blatantly obvious that Sam takes an enormous amount of pride in his work.
Whilst we are thrilled with our home, we are also pleased to have met you and your team. You are all amazing, honest, trustworthy people, and we would have absolutely no hesitation in building another home with you in the future. We would highly recommend G.J. Gardner Riverland to anyone, including our closest friends and family.
Sincere thanks for making our building experience so enjoyable, and for delivering such a wonderful home. We really do appreciate the effort that you all put in to our new home.
Ben & Lisa Hannant