I just wanted to send an email to thank you, from the bottom of our hearts, for creating our dream home.
Kelsie, the term ‘only ever a phone Call or email away’ has never applied to anyone as much as it does you. If I ever had a question you always got right back to me and never made me feel silly for asking it. Your customer service is impeccable and your passion and enthusiasm for your job is infectious. Thank you.
Chels, from our first meeting with you guys you made us feel relaxed and at home. You have an ability to connect with people and make them feel at ease. When people like us are building a house and they have no bloody idea what they’re doing - this skill can’t be underestimated. Thank you for always going the extra mile for us - whether it be meeting us on a Sunday to go through the house or offering to look after my high maintenance kids while I checked out something at the house. That extra attention and care did not go unnoticed and made us feel like we were building with friends rather than a business.
Chris, we wanted to thank you for the incredibly high standards you set for yourself and your teams. I remember Chelsea saying that you would never hand over a home that you wouldn’t be happy to live in yourself and that was really obvious to us throughout the whole process. Thanks for the extra attention to detail and for always be so approachable.
Heath and Jane Hultgren