Allow us to record how pleased we are with the house you built for us in Seagrove Estate, Cowes. I think it also important to say that we were also pleased with "the experience" of building with you.
You were not the only contenders for the task of building our holiday hose but your approach made it easy for us to decide.
Where to start?
Friendly and helpful staff
NO harassment at any time
Up to date showroom with current prime cost items and materials and choices on show
Practical, liveable plans readily ‘fine tuned" by altering facades, roof lines, etc to suit the client’s needs.
Although no ‘display house’ as such was available at the time, we were able to see homes in progress and see standards of finish and fit – how well are the door hung? Skirtings and architraves cut? Paint finish etc.
The planning, selection, meetings to explain procedures were exhaustive and time consuming but utterly necessary to ensure success.
We are enjoying being constantly updated with reports and photographs one building started. Meetings at the office or on site to see the various stages before progress payments were made were always readily arranged. Where unexpected variations were necessary, explanations in advance were forthcoming.
At all levels, we dealt with staff who were friendly, able to listen and always patient and helpful in meeting any of our requests. It seemed to us that your staff enjoyed their work and always did their best to satisfy the client.
From initial contact to completion of the house we were impressed by both the staff and the product.
Darryl and Maree Pendlebury